Terms of Service

Effective date: October 15, 2026
Last updated: October 15, 2026

These Terms of Service ("Terms") apply to your use of the website, services, and communications of A Beautiful Day Cleaning ("A Beautiful Day Cleaning," "we," "us," or "our"). By requesting an estimate, scheduling a cleaning, or providing us with your contact information, you agree to these Terms.

Please read the Text Messaging Program Terms below carefully. They explain how our text messaging program works and how to stop receiving messages at any time.

1. About us

A Beautiful Day Cleaning provides residential cleaning services in Northwest Arkansas. Our office is located at 2140 N College Ave, Ste 1, Fayetteville, AR 72703.

2. Services

We provide the cleaning services described in the estimate, quote, or service agreement we provide to you. The scope of work, frequency, and price for your service are set out in that estimate or agreement. If you would like to change the scope of your service, please contact us and we will provide an updated quote.

We reserve the right to decline or discontinue service where a property is unsafe, where conditions differ materially from what was described to us at the time of the estimate, or where our team members are subjected to unsafe or inappropriate treatment.

3. Scheduling, access, and cancellations

You are responsible for providing safe and reliable access to your home at the scheduled service time. If our team cannot access the property at the scheduled time, we may treat the appointment as a cancellation.

We ask that you give us as much advance notice as possible if you need to reschedule or cancel a cleaning, so that we can offer the time to another customer and keep our team members' schedules full. Cancellation and rescheduling terms, including any fee for late cancellation or lockout, are set out in your estimate or service agreement.

We may need to reschedule your service due to weather, illness, staffing, or other circumstances outside our control. If that happens, we will contact you as soon as we can to arrange a new time.

4. Pricing and payment

Pricing is set out in your estimate or service agreement. Payment is due according to the terms stated there. Prices may be adjusted over time, and we will tell you in advance of any change to your recurring service rate.

Quotes are based on the information you provide about your home. If the condition or size of the home differs significantly from what was described, we will contact you before proceeding with additional work or additional charges.

5. Your home and your belongings

Please secure or tell us about any items that are fragile, valuable, or sentimental so our team can take appropriate care or avoid them entirely. If something is damaged during a cleaning, tell us within 48 hours so we can investigate and make it right.

We are insured. We are not responsible for pre-existing damage, normal wear, or items that were already loose, unstable, or in disrepair before our visit.

6. If something is not right

We want you to be happy with your cleaning. If any part of your service does not meet your expectations, contact us within 24 hours of the cleaning and we will arrange to return and address the areas in question. This is our preferred way to resolve any concern.

7. Communications and consent

By providing your contact information, you agree that we may contact you about your service by phone, email, and text message. Consent to receive marketing or promotional text messages is not a condition of purchasing any service from us.

8. Text Messaging Program Terms

9. Website use

The content on our website, including text, photographs, and our name and logo, belongs to A Beautiful Day Cleaning and may not be copied or reused without our written permission. We work to keep the information on our website accurate and current, but we do not guarantee that it is free of errors or omissions.

10. Limitation of liability

To the fullest extent permitted by Arkansas law, our total liability to you in connection with our services is limited to the amount you paid us for the service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Nothing in these Terms limits any liability that cannot be limited under applicable law.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of our services after an update means you accept the revised Terms.

12. Governing law

These Terms are governed by the laws of the State of Arkansas, without regard to its conflict of law provisions.